Customer Relationship Management

CRM isn’t a new thing however it is largely unexplored or under-utilised in the SME sector. Over the past few years, CRM software has become more accessible to smaller companies however the associated costs have caused the would be users to shy away from making use of anything worthy investment. Read more…

The Ins and Outs of E-Commerce

I’ve seen many small retail stores that have great products and knowledgable, helpful staff. The in-store experience is nothing short of exceptional. Yet, for some reason, they’re not selling online and their website is somewhat underwhelming. I can’t help but feel that this is a missed opportunity. Perhaps they feel Read more…